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Problem Connecting to Databases?

Usually, when this happens, there is no system-wide problem. Please see if one of the following suggestions fixes the problem for you.

Be sure that you are accessing the database or Google Scholar through R Barbara Gitenstein Library’s website. If you are off campus, you should be prompted to login to the TCNJ portal. You can find a list of Library resources here:
If the problem persists, try using a different browser. (Safari and Chrome can be problematic with some database interfaces.)

If that does not work, try clearing your cache/deleting or clearing your browser history and closing your browser. Then, reopen your browser and try again.
If you still have a problem after trying these suggestions, please see our Ask-A-Librarian Page. Reference Services hours can be found at

For further assistance with Library Resources, please see our Ask-A-Librarian Page.

Accessing library resources from off campus.


R. Barbara Gitenstein Library
The College of New Jersey
P.O. Box 7718
2000 Pennington Rd.
Ewing, NJ 08628


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